Access problems on the MyiLibrary e-book platform
There is currently no access via Shibboleth or Athens to e-books on the MyiLibrary platform.
A number of institutions are experiencing these difficulties. ProQuest (the supplier of this platform) are currently investigating the issue.
Added: 20 Oct 2017 Updated: 20 Oct 2017
Access problems on SpringerLink (link.springer.com)
There is currently no offsite access via Shibboleth to journal titles and articles on the SpringerLink platform. Limited onsite access is available but users are currently unable to download pdfs.
A number of institutions are experiencing these difficulties. Springer are currently investigating the issue.
Added: 19th October 2017 Updated: 20 Oct 2017
Changes to accessing DawsonEra e-books
There are changes to how you download e-books from DawsonEra, please read our blog post (Sept 2017).
Added: 4th October 2017
Having difficulties accessing an e-resource? Try a different browser
If you've been having a problem accessing an e-resource (an e-book or database) it is worth trying to access it through an alternative browser (Firefox, Chrome, Internet Explorer, Safari) to see if that resolves the issue. If you do come across a browser specific issue, please contact us to let us know, and we'll notify the service provider.
If you come across an issue with accessing our resources that is not listed here, please contact firstname.lastname@example.org to let us know, or report it to a Library member of staff if you are in the Library.