Scheduled maintenance to offsite access (Shibboleth) 7am-9am Tuesday 28 February
There may be some intermittent disruption to offsite access for resources including journals, databases and RefWorks during this period.
If you do experience a loss of access please try logging in again as the service should only be offline for a couple of minutes at a time. If you continue to experience difficulties logging in please email: firstname.lastname@example.org
Onsite access to resources will not be affected.
We apologise for any inconvenience that this may cause.
Posted: 24 Feb 2017
Intermittent access problems on MAG Online Library
We are experiencing intermittent access problems to full text content both on and offsite from this provider.
Please email email@example.com if you experience problems accessing content on the following databases/collections:
- Allied Health Professionals
We have reported the problem to the provider and hope to have an update soon.
Posted: 23 Feb 2017
BMJ Best Practice - offsite access using Internet Explorer partially blocked
Users accessing BMJ Best Practice offsite using the Internet Explorer web browser have been receiving the following error message:
Although your institution, St George’s University of London, subscribes to part of BMJ Best Practice, the subscription does not cover this content.
If you are using Internet Explorer and receive this error message please try an alternative web browser such as Firefox, Chrome or Safari. If you continue to experience problems accessing BMJ Best Practice please email firstname.lastname@example.org
We have reported this to the BMJ and will post an update once we have further information.
Added: 21 Feb 2017
Having difficulties accessing an e-resource? Try a different browser
If you've been having a problem accessing an e-resource (an e-book or database) it is worth trying to access it through an alternative browser (Firefox, Chrome, Internet Explorer, Safari) to see if that resolves the issue. If you do come across a browser specific issue, please contact us to let us know, and we'll notify the service provider.
If you come across an issue with accessing our resources that is not listed here, please contact email@example.com to let us know, or report it to a Library member of staff if you are in the Library.