RefWorks access is down
Login to RefWorks is currently down. A number of institutions are affected and the problem has been reported to the provider.
We are sorry for any inconvenience this causes and will update you as soon as there is further information available.
Posted: 1.50pm Monday 21st January 2019
Completed: ProQuest scheduled maintenance 3.00am to 11.00am Sunday 20th January 2019
Please note that ProQuest have informed us that they will be carrying out scheduled maintenance this Sunday 20th January from 03:00am until 11:00am.
SGUL students and staff will be unable to access to the following resources for up to 8 hours during the maintenance window:
e-books that are on Ebook Central
full text journal content in the British Nursing Database collection
RefWorks (Write-N-Cite will be available offline but uses will not be able to sync their references with RefWorks)
British Nursing Index (BNI)
NHS staff will be unable to access the following resources during the maintenance window:
Journals in PsycARTICLES
Journals that are part of ProQuest Hospital Collection
We apologise for the disruption to access while these works are being carried out.
Added:17th January 2019, 4.10pm.
Printing from your own device / Printing from the web
As you may be aware the online WEB printing service has not been active for some time. It was necessary to turn it off until important security fixes were applied. Konica Minolta (our printer supplier) are responsible for this fix and it requires a technician to visit all printers. We hope that this will happen in the next few weeks.
We apologise for the inconvenience this may cause, but security for SGUL users and students is a high priority.
Added: 3rd December 2018, 10.47 am.
Having difficulties accessing an e-resource? Try a different browser
If you've been having a problem accessing an e-resource (an e-book or database) it is worth trying to access it through an alternative browser (Firefox, Chrome, Internet Explorer, Safari) to see if that resolves the issue. If you do come across a browser specific issue, please contact us to let us know, and we'll notify the service provider.
If you come across an issue with accessing our resources that is not listed here, please contact firstname.lastname@example.org to let us know, or report it to a Library member of staff if you are in the Library.