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All you need to know about printing

Current issues

Current issues with printing from your own device / printing from the web

As you may be aware the online WEB printing service has not been active for some time. It was necessary to turn it off until important security fixes were applied. Konica Minolta (our printer supplier) are responsible for this fix and it requires a technician to visit all printers. We hope that this will happen in the next few weeks. Please see our Services Alerts page where we will post further updates when possible.

We apologise for the inconvenience this may cause, but security for SGUL users and students is a high priority.

Added: 3rd December 2018, 10.47 am.

Sending print jobs from home or your own device with the Papercut web account

PaperCut Web enables users to send printing jobs from a non-SGUL networked device, provided you have a username and password that allows you access to SGUL computers.

This includes access from NHS Trust computers, your own computer at home or any mobile device with an internet connection.

Note: not all file types can be sent from home. See the list of file types displayed on the right (or below if you are viewing this on a mobile device).

1.Go to  and log in using your username and password. Select Web Print.

click on web-print in left hand  menu

2. From the Web Print page, select Submit a Job

Choose submit a job link on the screen


3. You will be asked to select whether you want to print in colour (colour duplex) or black and white (mono duplex). Select your preferred print option and then, select the  Print options and Account Selection button.

choose colour or black and white option then go to next page.


  • Choose Colour Duplex for printing in colour
  • Choose Mono Duplex for printing in black and white


4. In the next tab, type the number of copies you want to print. Then select Upload Documents

Note: The choice you make will apply to all documents that you upload for printing.


5. Select files to upload by dragging a document into the grey box, or using the Upload from computer function. When you've added the files, select Upload & Complete.

Select upload from computer to pick files, than select the Upload and complete button.

Warning: If you hit back on the browser or 'Print Options' you will lose the files that you have chosen and will have to restart the step.

6. PaperCut will list all the jobs that you have sent to the printer and the cost of each job. To complete the process, log in to any networked printer with your ID card (or by manually inputting your user name and password) then select the jobs you wish to print.


What files can I send to print?

  • Microsoft Excel
  • Microsoft Powerpoint - it will print one slide per page.
  • Microsoft Word
  • PDF
  • Common picture files: gif, bmp, jpeg, png, tif

Topping up your printing account

Top up machine in Computer room next to Library on 1st Floor Hunter Wing

There is a top-up machine located in the Computer Rooms next to the Library. Tap your ID card on the reader or manually type in your username and password to check your printing balance.

If the machine does not recognise your card, follow the instructions above to register your card on a printer first.


Library Helpdesk:

Members of library staff can top up your account for you if necessary.

Monday to Friday 8am - 6pm